Help – Hilfe zur Selbsthilfe e.V. is a non-profit, independent organization that was founded during the war in Afghanistan in 1981 and is now active worldwide. With an annual project volume of more than 60 million euros, Help provides emergency aid in the event of disasters and sustainable reconstruction with and for people in need, primarily in Africa, Asia, and Europe.

As a globally operating humanitarian aid organization, Help receives high recognition through funding from national and international donors and is committed to national and international humanitarian aid standards as well as the transparent use of funds and impact monitoring.

The Help Localization Facility (“HLF”) is a global programme aiming to develop, provide and manage an innovative financing instrument that will provide local organizations long-term access to high-quality, flexible financing for their humanitarian project work. Additionally, the HLF will provide tailor-made support and capacity development to the implementing local partner organizations.

Position Overview

The HLF Communications Officer will lead communication efforts for the HLF program in Ukraine, ensuring professional representation of its activities. While primarily focused on HLF communications, this role is fully integrated into the Help in Ukraine communications department, maintaining consistency in messaging and workload distribution. Reporting to the Head of PR in Ukraine, the officer will work closely with HLF stakeholders while maintaining direct communication with HQ and HLF teams.

Primary Responsibilities

Communications & Content Development

• Gather and communicate information on HLF-funded projects, ensuring visibility and consistent messaging.
• Plan and oversee photo/video documentation of HLF partner activities, ensuring high-quality, guideline-compliant content.
• Support HLF partner organizations in producing communication materials, providing training and guidance as needed.
• Ensure timely delivery of communication materials to Help HQ and the Ukraine office.
• Prepare visibility materials and ensure compliance with branding guidelines

Partner Engagement & Capacity Development

• Guide partners on communications procedures, ensuring adherence to Help and donor guidelines.
• Conduct assessments of partners’ communication capabilities and provide necessary training.
• Facilitate collaboration between HLF partners, the Help Ukraine office, and HQ communications teams.
• Monitor partner activities, ensuring appropriate representation in communication efforts.
• Ensure that provided funds for communications are spent according to GFFO’s, Help’s needs and meet the requirements.
• Ensure that partners have improved knowledge in communication procedures, e.g. a dedicated understanding of the communications needs and requirements and proper documentation procedures (e.g. consent) in place.

Coordination & Oversight

• Brief and manage photographers/videographers for HLF project coverage.
• Oversee content quality, ensuring all materials meet technical and storytelling standards.
• Translate interviews and other video content into English as needed.
• Work closely with HQ to refine and improve communication guidelines and procedures.
• Participate in HLF team meetings and contribute to overall communications strategy.

Overarching tasks

• Represent, ensure and take ownership in HLF’s communications work within Ukraine and in exchange with the HQ and Help Ukraine office.
• Coordinate communication between local partners and HQ in Germany.
• Provide support for tasks and activities beyond the HLF, as needed, to meet broader organisational requirements – only after prior agreement with Team Lead Global HLF Programme, based at HQ.
• Participate in and contribute to HLF global program team and other staff meetings.
• Other ad hoc assignments that may arise.

Convince us with:

• Degree in PR, Communications, or a related field.
• At least 3 years of relevant experience, preferably in the NGO sector.
• Ideally, experience in the NGO environment and/or in working with German and international donors.
• Strong storytelling skills and ability to evaluate professional photo/video content.
• Proficiency in MS Office and familiarity with photo/video production tools.
• Fluency in English and Ukrainian (written and oral).
• Excellent communication and presentation skills. Strong interpersonal communication skills with diverse audiences from marginalised, underserved populations to high-profile professionals, and demonstrated sensitivity/awareness.
• Problem-solving skills and stress resilience: Ability to manage multiple projects under tight deadlines.
• Organized way of working coupled with a can do mentality and a strong team player as part of diverse teams.
• Ability to follow-through: support the partner from the first contact until the project is closed.
• Experience in partner collaboration, ability to build a trust-based and respectful working relationship, and capacity development is a plus.
• Willingness to travel regularly within Ukraine.

We offer:

• A performance-related, attractive salary
• An annual 13^th salary
• Medical insurance
• 29 days holiday at your disposal

Send us your application (cover letter, CV) by 25.03.2025 by e-mail to yvasylieva@help-ukraine.org.ua. Your contact person is Yuliia Vasylieva.

We see ourselves as a diverse, open organization whose work is based on mutual respect. We only assess your application on the basis of professional qualifications, regardless of origin, religion, gender, sexual orientation, disability or age.

Only those candidates that are short listed for interviews will be notified.